All cancellation requests must be submitted via email or official communication channels.
Refund eligibility depends on cancellation timelines, hotel policies, airline rules and supplier conditions.
Approved refunds may take 7-21 business days depending on banks and payment gateways.
Cancellation charges may apply based on the number of days before departure.
No refunds will be provided for unused hotel stays, sightseeing tours, meals or transportation services.
Refunds during natural disasters, pandemics or government restrictions will depend on supplier policies.
Email: info@oratravels.com
Phone: +91 8595506435